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EstateDesignsLLC@gmail.com
We accept returns within 30 days of delivery.
Due to the nature of 3D-printed products, minor surface variations are normal and do not qualify as defects.
To be eligible for a return:
The item must be unused, uninstalled, and in its original condition
The item must be returned in original packaging
Proof of purchase is required
Buyers are responsible for return shipping costs
Original shipping charges are non-refundable
We recommend using a trackable shipping method, as we are not responsible for lost return shipments
The following items are not eligible for return:
Custom or made-to-order items
Items that have been installed, modified, or damaged after delivery
Clearance or final sale items
Once your return is received and inspected:
Approved refunds will be issued to the original payment method
Refunds typically process within 5–7 business days
If the return does not meet eligibility requirements, it will be returned to the buyer at their expense
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos so we can resolve the issue promptly.